Listen and Learn
Have you ever sat in a coffee shop and listened to the conversations happening around you? It’s fascinating.
99% of the time, people are only talking about themselves. Almost everyone in every social situation makes a conversation about them. It is rare to hear someone who is listening empathetically to the other person who is speaking.
In fact, communication experts have told us for decades that there’s far more communication happening in the facial gestures and body language of people than there is in their words. To go even a step further, our words are sometimes even designed to hide what we are really thinking and feeling.
On today's episode, Kent challenges us to become better communicators as we listen and learn from the conversations happening around us.
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